Comms Partner (Pty) Ltd. is committed to complying with the Protection of Personal Information Act 4 of 2013 concerning the processing of your personal information. Protecting your privacy and that of our employees, suppliers and clients is very important to us. This policy will describe how and why we collect, store, share, or otherwise process personal information for employees, suppliers, and clients. It also explains your rights concerning your personal information and how to contact us if you have any questions or complaints.
“we”, “us”, or “our” means COMMS PARTNER (PTY) LTD.
“Personal information” means information relating to an identifiable, living, natural person, and where it is applicable and identifiable, existing juristic person, including, but not limited to:
“POPIA” means the Protection of Personal Information Act 4 of 2013, as amended from time to time;
“Processing” means any operation or activity or any set of processes, whether or not by automatic means, concerning personal information, including:
1.1 We may collect and process the following personal information about you:
2.1 We may collect or obtain personal information about you: directly from you;
3.1 The personal information we may collect and why and how we use it depends on our relationship with;
3.2 POPIA requires that personal information “is collected for a specific, explicitly defined and lawful purpose related to a function or activity of the responsible”;
3.3 Further, POPIA provides that personal information may only be processed if:
3.4 The table at Annexure A hereto sets out a list of the types of information we collect and explains why we collect and use it;
3.5 We may collect other personal information from time to time where you provide it to us, as necessary for our business requirements, or to comply with applicable;
3.6 Where it is lawful and practicable for us to allow it, you have the right not to identify yourself when dealing with it. However, if you don’t provide us with your personal information, it may impact our ability to engage with you and/or provide services to you.
4.1 Depending on the circumstances, we may disclose your personal information to the following categories of persons:
4.2 We take reasonable steps to protect the confidentiality and security of your personal information when it is disclosed to a third party and seek to ensure the third-party deals with your information in accordance with our instructions, applicable privacy laws, and only for the purpose for which it is.
5.1 We may hold your personal information electronically or in hard copy. We may keep this information at our premises;
5.2 We are committed to keeping your personal information safe;
5.3 We use a range of physical, electronic, and procedural safeguards to do. We update these safeguards from time to time to address new and emerging security threats. We also train our people on privacy matters as appropriate and seek to limit access to personal information to those who need to know that information;
5.4 We implement appropriate security measures to protect your personal information that is in our possession against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, in accordance with applicable;
5.5 Where there are reasonable grounds to believe that your personal information that is in our possession has been accessed or acquired by any unauthorised person, we will notify the relevant regulator and you, unless a public body responsible for detection, prevention or investigation of offences or the relevant regulator informs us that notifying you will impede a criminal.
6.1 We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service) or to comply with applicable legal, tax or accounting;
6.2 We shall only retain and store your personal information for the period for which the information is required to serve the purpose for its collection, or legitimate interest or the period required to comply with applicable legal requirements, whichever is.
7.1 In some cases, the third parties to whom we may disclose your personal information may be located outside your country of residence (for example, in a cloud service, system, or server) and may be subject to a different privacy;
7.2 When we disclose personal information overseas, we will take appropriate safeguards to protect your personal information to ensure that the recipient will handle the information in a manner consistent with this policy and the level of protection provided for in.
8.1 You have the right to:
8.2 If you wish to exercise any of these rights or you have any queries regarding the personal information that we hold about you, you can contact us at the details provided;
8.3 To protect the integrity and security of the information we hold, we may ask that you follow a defined access procedure, including steps to verify your identity;
8.4 If you want us to delete all personal information about you, we may need to terminate the agreements we have in place. We can refuse to delete your information if required by law to retain it or protect our rights.
9.1 If you have a question, concern, or complaint regarding how we handle your personal information, or if you believe that we have failed to comply with this policy or breached any applicable laws concerning the management of that information, you can submit a complaint;
9.2 Any question, concern or complaint or if you wish to request to access your personal information in terms of Section 23 of POPIA, should be made in writing to the Comms Partner (Pty) Ltd. information officer:
Information Officer: Claire Godden
Address: Waterview 2, First Floor, Suite 103, 1 Waterview Close, Century City, 7441, South Africa
Telephone number: +27 21 007-2109